MEPCO New Connection 2026 – Complete Step-by-Step Process (Online & Offline)
Getting a MEPCO new connection feels complicated. Long queues. Missing documents. Nobody explains what happens after you pay. This guide covers everything from the first document to meter installation.
Once your MEPCO connection is installed and active, make sure to check your MEPCO bill online to track your units and due date.
What is the MEPCO ENC System?
ENC stands for Electricity New Connection. It’s the official portal run by PITC under Pakistan’s Ministry of Energy. Apply online, upload documents, and get a Tracking ID. Visit: enc.com.pk
You can apply online or walk into your nearest subdivision office. Both work.
Required Documents for MEPCO New Connection
Get these ready before opening the portal. Incomplete documents are the top reason applications get delayed.
| Document | Property Owner | Tenant | Multiple Owners |
| Attested CNIC Copy | Required | Required | Required (all owners) |
| Proof of Ownership | Required | Not needed | Required (all owners) |
| NOC from Landlord | Not needed | Required | Not needed |
| Rent Agreement | Not needed | Required | Not needed |
| Undertaking Letter | Required | Required | Required |
| Wiring Test Report | Required | Required | Required |
| Neighbor’s Bill Reference | Required | Required | Required |
| Power of Attorney | Not needed | Not needed | Required |
Three-phase connections need attested CNIC copies of two witnesses. Keep files under 300KB.
Landlord abroad? Get a notarized Power of Attorney. Landlord refusing NOC? No NOC, no connection.
Before applying, it’s always a good idea to estimate your expected charges, so you can calculate your MEPCO bill online based on your monthly unit usage.
How to Apply Online ENC Portal Guide
Step 1 Open ENC Portal
Go to enc.com.pk. Select MEPCO. Click “Apply.”
Step 2 Fill the Form
Choose connection type: Domestic, Commercial, Agricultural, or Industrial. Select load (kW). Enter the property address and your neighbor’s 14-digit bill reference number.
Step 3 Upload Documents
JPG or PDF only. Each file is under 300KB.
Step 4 Get Your Tracking ID
After submission, you get a Tracking ID. Write it down. You’ll need it for everything status checks, demand notice, follow-ups.
Step 5 Visit Subdivision Office
Print your ENC form. Attach hard copies of all documents. Submit to your SDO. He verifies documents and schedules a site survey.
Prefer offline? Visit your nearest MEPCO office. Fill out the form there, attach the documents, and submit. You’ll get a serial number as acknowledgment.
Connection Categories Load, Timeline and Approval
Category 1 Up to 15kW
For homes and small shops. Approved by SDO. Takes 30 to 44 days.
Category 2 16kW to 70kW
For businesses and plazas. Approved by Deputy Manager of Operations. Takes 44 to 68 days.
Category 3 71kW to 500kW
For factories and industrial units. Approved by the Manager of Operations. You must buy your own transformer above 400 Volts. Takes 73 to 100
| Criteria | Category 1 | Category 2 | Category 3 |
| Load | Up to 15kW | 16kW to 70kW | 71kW to 500kW |
| Best For | Homes & shops | Businesses | Factories |
| Approved By | SDO | Dy. Manager | Manager Ops |
| Transformer | MEPCO provides | MEPCO/Shared | Self-purchased |
| Timeline | 30 to 44 days | 44 to 68 days | 73 to 100 days |
| Fee Estimate | Rs. 9,000+ | Rs. 25,000+ | Site-specific |
The Demand Notice What It Is and How to Pay
After the site survey, you get a Demand Notice your connection fee invoice. You’ll receive an SMS. Print it from enc.com.pk using your CNIC or Tracking ID.
Valid for 30 days only. Pay at HBL, UBL, MCB, Allied Bank, or Meezan Bank. JazzCash and EasyPaisa work too. After payment, submit the paid slip with your demand notice and wiring test report to the subdivision office.
After You Pay What Happens Next?
- Office verifies payment — 1 to 2 days
- Service Connection Order issued
- Storekeeper arranges your meter — around 10 days
- Line crew installs the meter
Total post-payment wait: 10 to 15 days for Category 1.
Nobody came after 15 days? Call 118 or 080066600 with your Tracking ID. Still nothing? File a complaint at nepra.org.pk/complaint
How to Track Your Application Status
Go to enc.com.pk. Select “Track.” Enter Tracking ID or CNIC.
- Under Process: Being reviewed
- Demand Notice Issued: Print and pay now
- DN Paid: Meter coming
- Connection Order Issued: Meter being arranged
- Installed: Done
Stuck for 2 weeks? Call 118. Ask for your SDO by name.
Can a Tenant Apply for an Electricity Connection?
Yes but only with a landlord NOC. No exceptions. Already a meter there? You need a name transfer, not a new connection.
Why Applications Get Rejected
- Documents are incomplete or not properly attested
- Wrong load category selected
- Ownership unclear or under dispute
- Existing defaulter connection at the same address
- Address outside coverage area
Got rejected? Ask the SDO for the written rejection reason. Fix it. Reapply. Wrong rejection? Complain to NEPRA directly.
MEPCO Name Transfer vs New Connection
Bought a property with an existing meter? That’s a name transfer, not a new connection. Go to enc.com.pk. Select “Change of Name.” Upload ownership docs and a copy of the old bill. Done in 15-25 days at a lower fee.